Robert B

default image

“Dear Mr. Miller,
I thought it important to put my thoughts on paper. Very seldom do customers praise but mostly complain. It is just our nature. Last month your team installed a 17 SEER heat pump system in my home. Your men were on time, dressed properly and polite. They went above and beyond what I contracted to pay and were empowered to do so. They discovered issues that had cost much money and would continue to. The installation was completed as agreed and on time that day. Your men cleaned up after themselves and hauled everything away. When your estimate came in a few hundred dollars over your competitor you met his price and increased the SEER rating of the unit. Thus giving me a much higher rebate from REMC! The new unit is so quiet I seldom know it is on when standing in front of it. The air is cooler and has less humidity. You came highly recommended by a coworker and I understand why. Feel free to use this letter as a reference of your stellar work.”

- Robert B June 14, 2016

Leave a Reply

Your email address will not be published. Required fields are marked *